Customer Relationship Management (CRM)
CRMs are the heartbeat of an organisation, driving every customer interaction and process with the right information when it’s needed. An effective CRM is your single source of truth, as well as a platform to enable future growth and innovation.
Our specialisation in the non-profit and education sectors creates results that can have an immediate and ongoing impact on your organisation and on your cause.
Salesforce systems we work with:
- Salesforce CRM
- Sales Cloud
- Service Cloud
- Non-profit Cloud
- Education Cloud
- Configure Price Quote (CPQ)
- Project Management Module (PMM)
- Non-profit Cloud Case Management (NCCM)
As well as being the world’s number one CRM platform, Salesforce has a dedicated department driving platform innovation in the non-profit sector. And as a Salesforce NFP Master Navigator and Impact Partner, and the Salesforce APAC NGO Partner of the Year for 2021, we’re able to influence the ongoing platform development to ensure it’s optimised to meet the needs of Australian customers.
Find out how our services can support your organisation.